Categorized | Technology, Travel

Tags : ,

Circle Line reliability up as breakdowns happen 5 days in a row instead of unpredictably

Posted on 02 September 2016

Commuters glad disruptions happen as expected instead of not knowing when the next one might occur.


Singaporeans from all walks of life, who like to take public transport because cars are for rich people, said they are happy that SMRT Circle Line reliability has improved.

This after the same signal fault slowed down Circle Line for the fifth day running on Sept. 2, 2016.

One Singaporean, Didi Pai, said having daily breakdowns will prepare commuters mentally so they know they can count on the train to predictably malfunction: “Yes, I like what SMRT is doing as I can definitely feel MRT reliability improving. I can now expect the MRT system to break down every day instead of second-guessing when it will happen next.”

“However, more has to be done to ensure that the breakdown happens regularly enough because there are still some rare days where the MRT system goes on without a hitch and everything works fine.”

“That’s not ideal.”

MRT operators, SMRT and SBS Transit, have also said they will look into commuters’ feedback to ensure breakdowns are more regular. This is to continue to improve reliability in the occurrence of disruptions that lead to multi-station malfunctions.

One SMRT spokesperson, Gong Jiao Wei, said: “At the present moment, it is hard for us to schedule breakdowns on a timely basis, such as ensuring that it happens every day without fail during a specific time, like during peak hour at 8am in the morning when everyone is rushing to work, for example.”

“But what we can do is to make sure breakdowns can occur within a certain period, for example, between 8am and 10am or between 7pm and 8pm, when it is most packed and more people can be inconvenienced at the same time, which would lead to more news coverage and social media chatter and have a broader impact on public consciousness.”

“If we can keep this up, reliability will definitely improve as Singaporeans will know ahead of time when to avoid taking the trains and make plans for other transport arrangements.”

To make breakdowns happen in a more timely predictable fashion, some steps that SMRT and SBS Transit are expected to take include not taking appropriate measures to change train sleepers on schedule, putting off electrical wiring work to another date thinking it is not urgent, and generally, maintaining a lax system of checks and balances for crucial operating systems.

Both train operators have also said they are aware that while inaction on their part in terms of maintenance is crucial, improving the reliability of daily breakdowns will require working harder at non-transport competencies, such as the redirecting of vital limited resources to other money-making ventures, like providing advertising space in train stations and coming up with more ways to increase rental returns from leased properties.







This post was written by:

- who has written 2685 posts on New Nation.

Wang Pei can be considered a new citizen of Singapore. She has been here all her life, just that her environment's changed beyond recognition.

Contact the author

  • Jake Tan

    Reliability had definitely improved. Kudos to SMRT. Well done 😛

  • Renako

    Are you bullshitting me?

    So we are paying you guys using taxpayers money to predict common periodic breakdown caused by lack of maintenance and unplanned passenger load limits due to bad leadership?

    If that is the case, I would highly recommend you, as a consumer and the one indirectly paying your wages, to tender your resignation immediately. We do not need incompetent fools like you, but rather someone with foresight and actual intelligence to reshape the current public rail transport.

    • James

      You’re new here, aren’t you?