Tag Archive | "Case"

S’poreans complain to CASE about CASE

S’poreans complain to CASE about CASE

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Gone case.

case-singapore

The Consumers Association of Singapore (CASE) has received more complaints against the Consumers Association of Singapore (CASE) this year.

This after Singaporeans from all walks of life, who feel helpless, filed complaints against CASE with CASE for not being able to do enough, because who watches the watchdog?

One Singaporean, Mei Chu Xi, said: “It is time there is a watchdog that oversees watchdogs in Singapore.”

“If CASE is the pinnacle, there has to be another apex pinnacle.”

“CASE cannot continue to go uncheck, or else, the people would have to step in to make this right again.”

“How can it be called CASE if it cannot help consumers?”

Other locals said situations such as CASE overseeing CASE is not entirely new.

Another local, Kah Gee Lai, said: “For CASE to oversee CASE, this is called streamlining the process.”

“Ownself check ownself, you hear before?”

“Everywhere in Singapore also the same one. Don’t act surprise.”

 

 

 

 

 

 





CASE receives more complaints against CASE this year

CASE receives more complaints against CASE this year

Tags:


Who watches the watchdog?

case-against-case

The Consumers Association of Singapore (CASE) has received more complaints against the Consumers Association of Singapore (CASE) this year.

This after Singaporeans from all walks of life, who feel helpless, filed complaints at CASE against CASE for not being effective enough, because who watches the watchdog?

One Singaporean, Mei Chu Xi, said: “It is time there is a watchdog that oversees watchdogs in Singapore.”

“If CASE is the pinnacle, there has to be another apex pinnacle.”

“CASE cannot continue to go uncheck, or else, the people would have to step in to make this right again.”

Other locals said situations such as CASE overseeing CASE is not entirely new.

Another local, Kah Gee Lai, said: “For CASE to oversee CASE, this is called streamlining the process.”

“Ownself check ownself, you hear before?”

“Everywhere in Singapore also the same one. Don’t act surprise.”

 

 

 

 

 

 





S’poreans react to CASE advising consumers to ‘seriously think about protecting their rights’

S’poreans react to CASE advising consumers to ‘seriously think about protecting their rights’

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Three thoughts that must have went past your mind at some point.

case-bridal-studio

More than 30 couples have lodged complaints at the Consumers Association of Singapore (Case) against Sophia Wedding Collection, which closed suddenly on Oct. 10, 2015.

Affected couples paid between $2,000 and $7,000 for the salon’s services, such as renting the bridal gown and photo packages.

At a press conference held on Monday morning, Oct. 12, at Case’s office in Ghim Moh, its president Seah Seng Choon said it was expecting more complaints and urged consumers to “seriously think about protecting their rights”.

Seah also said: “Consumers cannot assume that businesses will be around forever, as they come and go.”

 

Here are three thoughts Singaporeans have:

 

sian-half-auntie “Singaporeans by and large also cannot assume that the PAP will be around forever, going by Case’s logic.”
Jiang Dao Li, 42-year-old windshield cleaner

 

sian-half-uncle “Case sure is doing a good job asking consumers to protect consumers’ rights.”
Kah Kee Lai, 64-year-old food court cleaner

 

happy-bird-girl “The only reason Case is seeing lesser complaints over the years is because people in Singapore have given up going to them for help.”
Suan Le Bah, 16-year-old ex-golf ball polisher

 

 

 

 

 

 

 

 

 











Good job: Fewer complaints reported to Case as no one trusts them anymore

Good job: Fewer complaints reported to Case as no one trusts them anymore

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A watchdog with bite means those in-charge have more to do, lesser work-life balance.

police-case

The Consumers Association of Singapore (Case) is having easiest time of their lives as Singaporeans from all walks of life who have been fleeced at some point, have stopped going to them to resolve their disputes altogether.

This after everyone finally realised that the association is not very useful.

The association’s waning popularity is reflected in its full year statistics released on Feb. 3, 2015.

Case noted that consumers made a total of 24,721 complaints to them last year, down 15.5 per cent from the 29,254 in 2013, which is the largest drop since at least 2005.

Mei Ban Fa, who last sent a complaint to Case 10 years ago, said: “At first, when I kept calling them, I thought to myself, ‘Wow, such good customer service. They actually remember my name.’ But after a year, I realised that it actually meant that they cannot do anything.”

Other than not being exactly useful, many consumers felt that it’s a waste of time.

Frequent shopper Suo Ping Wang said: “Last year, I got scammed when I bought tickets air tickets to Switzerland from a travel agency. Turns out, the tickets were to Swaziland. I wanted to turn to Case but when I realised the time I’m going to waste, I decided to visit Swaziland instead.”

Another shopperholic Tai You Qian said: “It’s true. No point going to Case. Why? Time is money! With the amount of time spent filling up paperwork, I’d have already bought more stuff and being scammed online.”

“Seriously, I rather get scammed.”

With regard to the criticisms, Case spokesman Wu Casey said: “We thank them for their comments. And we hope consumers can be more careful by not being scammed so often.”

“And we look forward to more work-life balance in the future.”

 

 

 

 

 











Good news: Fewer complaints reported to Case as no one trusts them anymore

Good news: Fewer complaints reported to Case as no one trusts them anymore

Tags: ,


A watchdog with bite means those in-charge have more to do, lesser work-life balance.

police-case

The Consumers Association of Singapore (Case) is having easiest time of their lives as Singaporeans from all walks of life, who have been fleeced at Sim Lim Square or elsewhere, have stopped going to them to resolve their disputes altogether.

This after everyone finally realised that the association is not very useful.

The association’s waning popularity is reflected in its full year statistics released on Feb. 3, 2015.

Case noted that consumers made a total of 24,721 complaints to them last year, down 15.5 per cent from the 29,254 in 2013, which is the largest drop since at least 2005.

Mei Ban Fa, who last sent a complaint to Case 10 years ago, said: “At first, when I kept calling them, I thought to myself, ‘Wow, such good customer service. They actually remember my name.’ But after a year, I realised that it actually meant that they cannot do anything.”

Other than not being exactly useful, many consumers felt that it’s a waste of time.

Frequent shopper Suo Ping Wang said: “Last year, I got scammed when I bought tickets air tickets to Switzerland from a travel agency. Turns out, the tickets were to Swaziland. I wanted to turn to Case but when I realised the time I’m going to waste, I decided to visit Swaziland instead.”

Another shopperholic Tai You Qian said: “It’s true. No point going to Case. Why? Time is money! With the amount of time spent filling up paperwork, I’d have already bought more stuff and being scammed online.”

“Seriously, I rather get scammed.”

With regard to the criticisms, Case spokesman Wu Casey said: “We thank them for their comments. And we hope consumers can be more careful by not being scammed so often.”

“And we look forward to more work-life balance in the future.”

 

Places that make the Consumers Association of Singapore’s life hard:

New shopping centres entice S’poreans with more Charles & Keith, Toast Box, Uniqlo

Economy rice seller demands Sim Lim Square scam shop owner pay $1,000 for cai png warranty