He was shocked this method even works.
This after he went into the backroom to turn off and on the main CPU, giving this method a shot after all else has failed and was surprised that it worked.
The engineer, Xiu Li, said: “I was thinking initially that this advice would not work because it is the standard advice helplines always provide.”
“Little did I know that it did.”
“To think we spent 24 hours troubleshooting.”
At press time, the engineer was informed he would get one extra day off as a reward for stopping what is the biggest Internet down time in the history of Singapore and the world caused by a single service provider.